OtherEighty Terms of Service

1. The service

OtherEighty provides an AI-powered operations team for businesses: answering and placing communications, scheduling, follow-up, marketing tasks, and related services, configured by you and subject to your approvals and autonomy settings. Implementation and advisory services may be included per your order or quote.

2. Your account and your instructions

You’re responsible for your account, for the accuracy of the business information you provide, and for the instructions and autonomy you grant. Actions your team takes within the autonomy you’ve configured are taken on your behalf.

3. Acceptable use

You agree to use OtherEighty only for lawful business purposes, and specifically: to message only people who have consented (honoring opt-outs), not to use the service for spam, harassment, deception, or unlawful recording, and to comply with communications laws applicable to your business (including TCPA and CAN-SPAM in the US). We may suspend service that violates this section; we’ll tell you why.

4. Fees

Fees are stated in your plan or written quote: recurring service fees, one-time implementation fees, and usage beyond included allowances at posted rates visible in your dashboard. Plans are month-to-month unless your order says otherwise; fees are charged in advance and usage in arrears. You can cancel anytime effective at the end of the billing period. Everyday use of your team, including its AI assistant, is never metered; we reserve the right to review accounts whose automated or programmatic use runs far outside normal business operation.

5. Your data

Your business data is yours. You grant us the rights needed to operate the service on your behalf. You can export your data at any time, and Section 5 of our Privacy Policy governs retention and deletion. We may use aggregated, de-identified data (never identifying you or your customers) to improve the service.

6. Our IP

The OtherEighty platform, software, and brand are ours or our licensors’. You get a subscription-term license to use them for your business; you don’t acquire ownership.

7. Disclaimers

The service is provided “as is.” AI-generated outputs can contain errors; the approvals system exists so you can review outbound work, and you’re responsible for work you approve or place on autopilot. We don’t warrant uninterrupted or error-free operation and we’re not a law firm, accounting firm, or licensed professional advisor.

8. Liability

To the maximum extent permitted by law: neither party is liable for indirect, incidental, or consequential damages, and our total liability is capped at the fees you paid us in the 12 months before the claim. Nothing limits liability for willful misconduct or amounts you owe.

9. Term and termination

Either party may terminate as described in Section 4 or for uncured material breach. On termination you can export your data per the Privacy Policy; sections that should survive (fees owed, IP, liability, disputes) survive.

10. Disputes and general

Washington law governs; venue in Washington courts. These terms plus your order form are the whole agreement; we may update them with notice, and continued use is acceptance. Contact: legal@othereighty.ai · WhatGood LLC.