Otto, Chief of Staff
One conversation. A whole team behind it. Otto keeps your priorities and your AI team working from the same understanding.
You
How many leads converted from the spring tune-up campaign last month?
Checking with your Analyst
Say what has changed.
Keep the team in step.
Give the work a shared direction.
One instruction can affect scheduling, customer conversations, and follow-ups. Otto identifies the roles involved and coordinates their next steps, keeping the reason for the change attached as it moves through the team.
Apply the right context in the right place.
A local change should carry its location, timing, and scope with it. Tell Otto which part of the business is affected, and the relevant roles can work from that instruction without applying it to every branch.
Update the shared understanding.
When a policy or responsibility changes, Otto gives you one place to correct it. That update becomes part of the shared operating context, so the relevant roles can use the current guidance in their work.
- Analyst
- Dispatcher
- Marketer
Understood. I held the installation campaign and asked the Analyst for the open follow-up list first.
Checking with your Analyst
The work keeps moving.
You keep the context.
A clear account of the work.
Ask Otto where things stand across the team. Bookings, handoffs, open items, and exceptions come into one management conversation, with a clear distinction between work that is complete and work that is still waiting.
Bring the decision with its context.
Your approval should arrive with the reason for the work and enough detail to review it. Otto brings the request back to the appropriate person, while the specialist keeps the proposed work ready for a decision.
Make the exception easy to understand.
Some requests need judgment outside the normal workflow. Otto brings the exception, the relevant background, and the requested decision to the right person, so they can respond without collecting the story from separate threads.
What has moved forward?
- Dispatcher
- Concierge
- Office Manager
Three visits are booked, two estimates are with the Office Manager, and the autumn campaign is waiting on you.
Checking with your Concierge
Open the briefShared understanding.
Coordinated work.
Otto is the Chief of Staff for the entire OtherEighty platform. The eight specialist roles share company knowledge, while Otto connects your direction to the people and workflows it affects.
A correction, a new priority, or a customer exception becomes useful context for the team. You keep one conversation for directing the work, understanding its progress, and making the decisions that remain yours.
A few details.
A clearer picture.
Is Otto the assistant my customers talk to?
Otto is for you and the people directing your operation. Your customers reach the Receptionist and other appropriate customer-facing workflows. Otto coordinates the eight specialist roles and gives leadership one conversation for instructions, exceptions, and status.
How much can Otto do without asking me?
That depends on the operating rules, access, approval settings, and escalation paths established with your team. Routine work can follow those rules. Work that requires a decision comes to the appropriate person; Otto does not remove the approval boundaries around the specialist roles.
How do we update what the team knows?
Give Otto the new rule, priority, or correction, including where and when it applies. Otto maintains that shared operating context and coordinates the affected roles. Your team can review and correct the guidance as the business changes.
Give your team
a shared direction.
Let’s look at the instructions, approvals, and handoffs that keep coming back to you, and how Otto could help coordinate them.
Get your audit