Office Manager
Keep the office moving. Invoices followed up. Records kept current. Decisions brought to the right person.
Juniper & Co.Office overview 7 open Every invoice has a next step.
- #1042 · Emma Wilson
- #1051 · Okafor
- #1038 · Ruiz
- #1047 · Bellamy
- #1044 · Credit request
Second reminder drafted
The work is finished.
The details still matter.
Follow the process you agreed
An invoice reaches its next follow-up date. Your Office Manager checks the available record, prepares the reminder your policy calls for, and records what happens next. The customer, amount, and approval step stay together.
Give the next step a clear owner
Sometimes an invoice is waiting on one small piece of information. Your Office Manager surfaces the gap, keeps it connected to the right customer and record, and routes the request to the person responsible for completing it.
Recognize when routine follow-up should stop
A disputed amount needs more than another reminder. Your Office Manager gathers the invoice and customer’s reply, flags the issue, and follows your escalation rule. The responsible manager makes the decision about the balance and response.
Juniper & Co.Invoice #1042 7 open Ready for a thoughtful reminder.
- #1042 · Emma Wilson
- #1051 · Okafor
- #1038 · Ruiz
- #1047 · Bellamy
- #1044 · Credit request
Second reminder drafted
Less chasing.
More knowing where things stand.
Bring the decision with the context
Your team should be able to see which items can proceed and which need a decision. Your Office Manager separates routine follow-up from exceptions, keeping the branch, responsible person, and missing information visible beside each item.
Keep the administrative trail intact
When a customer replies, the next person should not have to reconstruct the story. Your Office Manager records the response and next action, so a payment question can be checked against the available records before follow-up continues.
Juniper & Co.Two branches 7 open Here is what needs you.
- #1042 · Emma Wilson
- #1051 · Okafor
- #1038 · Ruiz
- #1047 · Bellamy
- #1044 · Credit request
Sam decides under your policy
The office has context.
The whole team benefits.
Your Office Manager works within the same OtherEighty platform as the team handling customers and jobs. Available job updates, customer replies, and administrative records give office follow-up a clearer starting point.
The result of each follow-up adds to the shared record. Your team can see what was prepared, what happened, and who needs to act next, while company policy keeps decisions with the right people.
A few details.
A clearer picture.
Can it change invoice amounts or payment terms?
Those decisions stay with your team. The Office Manager tracks follow-up, prepares reminders, and gathers the information needed for review. Disputed balances and changes to payment terms go to the responsible manager under your approval rules.
What if a customer says they have already paid?
The reply becomes part of the invoice record and is routed for a payment check. Your process determines when follow-up pauses and resumes. A customer saying they paid is not treated as confirmation that payment has been received.
Can different branches follow different processes?
Your setup can reflect the responsible teams, follow-up timing, and approval rules for each branch. The Office Manager keeps those details with the work, so routine items move through the appropriate process and exceptions reach the accountable manager.
Give the office
more breathing room.
Start with the invoice follow-up, incomplete records, or administrative exceptions taking up your team’s time.
Get your audit