Receptionist
A better way to say hello. Your brand voice, backed by the intelligence of your whole business.
The live demo knows OtherEighty and illustrates how it can get to know your business.
A little context
changes the conversation.
Pick up where you left off.
Past visits, preferences, and company policy are already in view. Frank only needs to explain what’s changed, and your team has the context for the next step.
Reassurance before logistics.
The anniversary matters as much as the arrival time. Your receptionist acknowledges Maya’s disappointment, then gathers what the night team needs for a thoughtful welcome.
The right answer. A useful handoff.
Jordan’s project and the latest team guidance shape the answer. The receptionist asks for the missing detail so Casey can confirm the license without making Jordan start again.
R- Customer since 2023Frank Delgado
Elm Street · prefers a text before arrival.
- Last visit · May 12Dan serviced the water heater
Knocking sound checked. Follow-up notes shared with the front desk.
Hi, it's Frank again. You came out a couple of weeks ago?
Hi Frank. Dan was out for the water heater on Elm Street. How's it been since then?
Your words.
Your way.
Make people feel welcome.
Your phrases, your team’s warmth, and a voice customers come to know. We shape the greeting and vocabulary around how your business actually talks.
Give the conversation room.
An unhurried pace and a little reassurance can change how a conversation feels. Your receptionist gives people room to explain, then offers a thoughtful next step.
Get to the helpful part.
Clear language and useful questions keep things moving without losing the human touch. Choose a ready voice, or use one from your team with their consent.
Juniper · Hair salon Can I move my appointment?
Absolutely. Let's find a time that works around your day. Are mornings or afternoons usually easier?
Make it yours.
From the first hello.
Your brand sets the tone.
Introduce your receptionist as an automated assistant, or lead with a simple welcome. You choose how it presents itself from the first hello. Try the toggle to see the greeting change.
Sound like you belong.
Warm and familiar. Calm and reassuring. Clear and confident. Listen to a few voices and find the one that feels at home in your business. We shape the words and delivery with you.
automated assistant
Thanks for calling. I’m Eric, your automated assistant. How can I help?
- EricMale · Smooth & steady
- MatildaFemale · Warm & expressive
- ChrisMale · Friendly & easygoing
- JessicaFemale · Bright & warm
Every conversation adds
to something bigger.
Answering calls, booking appointments, and connecting to a CRM are a starting point. The difference is the understanding your team builds along the way.
Your receptionist shares company knowledge with the wider OtherEighty team. A customer preference informs the next call. A completed job adds history. Your feedback improves the next answer.
Appointment rescheduled
Thursday at 10:30 AM
A few things worth knowing
Before the
first hello.
Is this a real conversation with the AI?
Voice and Chat connect to the live OtherEighty demo receptionist. The example conversations are illustrated scenarios, using fictional businesses and customers, to show how company knowledge and customer history shape a response. They are not customer recordings.
What makes this different from a standalone AI receptionist?
The receptionist is one part of the OtherEighty platform. It uses the same evolving company knowledge as the rest of your AI team, with context from customer conversations, connected work, and your team’s feedback. Your CRM and calendar contribute to that shared understanding, alongside the way your business actually works.
How does it learn our business?
We work with you to establish your services, policies, brand voice, and handoff rules. The shared company knowledge brings together customer history, team updates, and approved information from your connected workflows. Your team can review and correct it as the business changes.
Will it recognize returning customers?
With a connected customer record and the right identity match, your receptionist can refer to past conversations, appointments, and preferences. When identity is uncertain, it asks before sharing customer-specific information.
Can we choose the voice?
Yes. Choose a voice that fits your business, or use a voice from your team with that person’s consent. We tune the greeting, vocabulary, pace, and tone with you.
When does a person step in?
You set the boundaries. Sensitive requests, exceptions, and questions outside the available knowledge can go to the right person with the conversation and relevant details attached. Outgoing messages follow your approval and autopilot settings.