Dispatcher
Keep your people and plans in sync. Coordinate crews, rooms, and capacity as the day changes.
Now at Elm Street
Next visit · Jamie Morgan
People. Places. Possibilities.
A plan that fits.
The space is part of the plan.
Twelve people, a screen, and a little time to set up. Your Dispatcher matches the meeting to a room that actually fits, checks calendars and access needs, and catches double bookings before invitations go out. When plans change, it prepares a suitable alternative.
Find room before turning people away.
A full calendar at one location does not always mean you are out of capacity. Your Dispatcher checks appointment length, the service needed, and who is qualified to provide it. It can suggest another time or location, or prepare a waitlist offer when a suitable opening appears.
Cover the gap. Keep the balance.
One location is short while another has room to help. Your Dispatcher compares coverage, qualifications, availability, and travel time across sites. It prepares a staffing adjustment that fills the gap while keeping the other location covered, ready for the manager’s decision.
Client workshop
10:00–11:30 AM · Room Rowan
One updated plan.
Everyone in the loop.
One tap. A thoughtful heads-up.
The next visit is confirmed. Your crew is ready to leave. Tap to notify the customer, and the Dispatcher sends a clear arrival update with who is coming and when to expect them. One less call for the office. One less thing for the customer to wonder about.
The details travel with the job.
Your crew should not need three calls to understand the next visit. The updated sequence brings the location, job details, and relevant customer notes together. The office and field team work from the same plan.
Annual service · Oak Avenue
Simulate the update Jamie would receive.
A better plan starts
with a fuller picture.
A meeting request, a busy clinic, a staffing gap, a day of service calls. The plan gets better when it understands the business behind the calendar. Your Dispatcher is one layer of the entire OtherEighty platform, connecting availability, customer context, and the rules your team works by.
A new booking informs capacity. A change in demand informs coverage. Your team’s decisions help the next recommendation fit how your business actually operates.
A few details.
A clearer picture.
Does it work with the way we already schedule?
We start with your calendars, booking process, rooms, staffing, and operating rules. Available connections and workflows are agreed during setup, so the Dispatcher works with the systems and information your team actually uses.
Who approves a schedule change?
You set the boundaries. Routine updates can follow your established rules. Changes that affect a customer promise, require an exception, or need a manager’s judgment are prepared for review with the affected jobs and proposed next steps.
Is it only for field teams?
No. The Dispatcher can coordinate rooms and meetings, appointment capacity, waitlists, and staffing across locations as well as field crews. We shape the workflow around the people, spaces, and resources your business needs to schedule.
Give your day
a little more room.
Let’s bring your people, spaces, and schedules into the same picture.
Get your audit